// MISSION BRIEFING

Commander, should your acquired war materiel fail to meet operational standards, Games Workshop Shop authorizes the following retrieval protocols. This document outlines procedures for returning or exchanging goods in accordance with High Command regulations.

1. ELIGIBILITY PARAMETERS

All returns must meet these strategic requirements:

  • Initiated within 15 Earth days of delivery confirmation
  • Items in original tactical condition (unopened, undamaged, with all components)
  • Original supply manifest (invoice) included

// RESTRICTED ITEMS (NON-RETURNABLE)

High Command designates these items as non-returnable due to security protocols:

  • Opened Dice and Dice Accessories (potential tampering risk)
  • Digital Books and Supplies (intelligence already deployed)
  • Any Accessories with removed security tags

2. RETURNS PROCEDURE

PHASE 1: REQUEST AUTHORIZATION

Transmit return request to High Command via:

// TEMPLATE TRANSMISSION

To: [email protected]
Subject: RETRIEVAL REQUEST – [Your Order Number]

Commander,
I request authorization to return/exchange the following item(s):
– [Product Name]
– [Order Number]
– [Reason for Return]
Awaiting further instructions.
[Your Name]
[Your Email Address]

PHASE 2: RECEIVE RMA CODES

High Command will respond within 48 hours with:

  • Return Authorization Code (RMA)
  • Deployment coordinates (return address)
  • Special instructions if applicable

PHASE 3: PACKAGE DEPLOYMENT

Prepare your package with:

  • Original packaging materials
  • Printed RMA code visible on exterior
  • Copy of original supply manifest

Dispatch via your preferred carrier (return shipping costs not reimbursed).

3. REFUND PROTOCOLS

// FINANCIAL RECON FIGURES

Upon successful package retrieval by our forces:

  • Processing Time: 3-5 business days
  • Refund Method: Original payment vector (Visa/MasterCard/JCB/PayPal)
  • Shipping Costs: Non-refundable (except for defective items)

Note: Banking institutions may require additional 2-3 days to process the transaction.

4. EXCHANGE OPERATIONS

For item exchanges:

  • Follow standard return procedures
  • Include preferred replacement item in your request
  • Additional payment required if new item costs more
  • Refund issued if new item costs less

// HIGH COMMAND NOTICE

This protocol may be amended as operational requirements change. For immediate assistance, contact our quartermaster corps at [email protected].

Effective Date: [Insert Date]

// END TRANSMISSION //